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Quality

Basic Approach

Basic Approach

Each of the Company’s divisions has acquired ISO 9001 certification. We have been contributing to the society by introducing the processes of ISO9001, and constantly striving to improve quality by standardizing operations in order to provide good products and services from the customers’ prospects.

Going forward, we will continue endeavoring to further enhance “MONOZUKURI ability” throughout Furukawa Electric Group by achieving the quality expected by customers, based on a policy of Group-focused management.

Quality Management Policy

At every stage of our operations, from research and development to manufacturing, sales, customer service and management, in all sections and all hierarchies, we always strive to adhere to a PDCA management cycle based on actual facts, maintain and improve our products, customer services and the quality of our operations and put our management policies into practice.

Organizations for Improving Quality

Furukawa Electric has established Furukawa Electric Group Quality Management Committee, which is chaired by the president, as the topmost body for promoting quality management at Furukawa Electric Group level. Directed by this committee, Divisional Quality Management Committees led by divisional heads promote ongoing efforts to maintain or improve the quality of our products, customer services and operations.

Promotion Framework

Furukawa Electric Co., Ltd.

Quality Strengthening Project

Quality Enhancement Project

For the purpose of reducing the failure cost, improving the manufacturing ability, and obtaining the technically valuable knowledge, we select  the important issues in all business divisions and proceed the effort to solve the issues. We also aim to develop human resources with high issues-solving power in this activities.
At the end of the fiscal year, the report meeting was held to share improvement and good results for all business divisions.

Activities Reporting Meeting

Risk Free Design (RFD) Project

In order to achieve the quality expected by customers, it is important to identify problems at the design and development stage and to take appropriate measures before starting the production.

In this project, we are working to improve the ability in identifying problems and in solving it by the designing and developing engineers, also improving the process for its effective implementation.

In fiscal year of 2019, the third year of thise program, we continued to hold the training sessions to improve our ability to promote this concept. Furthermore, as part of the level-based education that was incorporated into the education system, we started training for younger engineers to improve their abilities of the prodct desigh.
The proces followings this concept is shown in the "Guidelines" regarding the design and development that the Group has independently established. In accordance with these guidelines, each business division is promoting the standardization that is appropriate for each business.
 

Workshop

Issues and the future policy

In order to achieve the quality expected by customers, two projects will be continuing.

The Quality Enhancement Project does not simply address quality improvement themes on a superficial level. The project determines the root causes of problems to improve technology in our fields of business and continues to cultivate human resources who excel at solving problems.

The Risk Free Design (RFD) Project will continue to promote training that enhances employees’ abilities to identify potential problems, and resolve and prevent them, all before customers use the products. The RFD Project also works to introduce new systems to prevent problems from occurring.

And, in light of the recent quality irregularities in Japan’s manufacturing industry, Furukawa Electric Group will continue to strengthen “quality compliance” and “quality governance” by setting “guidelines” which prescribed what shall be followed and improving their ability of auditors in quality management system.

Targets and Results (Quality)

Achieved:Achieved Partially achieved:Partially achieved Not achieved:Not achieved

FY 2019 FY 2020
Targets Results Achievement Targets

Strengthening of fundamental Quality Power

Reduce “failure costs” by 10% from fiscal 2018
We have strived to establish the Quality Strengthening Project and its activities and expand and deepen the activities of the RFD Project. Achieved

Committed to achieving the quality expected by customers!

Reduce “failure costs” by 10% from fiscal 2019
Furukawa Electric Co., Ltd.
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