Furukawa Electric is certified ISO 9001 on a business unit basis. We have been contributing to society by introducing the processes of ISO9001, and constantly striving to improve quality by standardizing operations in order to provide good products and services from the customers’ prospects.

In addition, Furukawa Electric Group is promoting improvement activities to achieve the “quality expected by customers” under the Group’s Quality Management Policy. In strengthening “quality compliance” as a major premise, we are promoting the “Quality Enhancement Project” aimed at improving manufacturing quality, and the “Risk Free Design (RFD) Project” aimed at improving design quality in the design and change process.
Through the two projects, we are striving to enhance our organization's problem-solving capabilities and improve our “MONOZUKURI ability” so that we can offer products that are attractive to our customers.

The Group has established Furukawa Electric Group Quality Management Committee, which is chaired by the president, as the topmost body for promoting quality management. Directed by this committee, Divisional Quality Management Committees led by general manager of each business/corporate division promote ongoing efforts to maintain or improve the quality of our products, customer services and operations.

Thorough quality compliance is a prerequisite for business, and in order to thoroughly eliminate quality irregularities, strong leadership from the top, the creation and implementation of a system, and an effective check function are important.
The Group implements a thorough awareness of compliance under the guidance of top management, establishing a mechanism for developing customer requirements and quality expected by customers, and strengthening periodic inspections, etc. to ensure conformity to legal and regulatory requirements and customer requirements. Each business division and each group company are carrying out activities in line with these projects.

For the purpose of improving the manufacturing ability, obtaining the technically valuable knowledge and reducing the failure cost, we are promoting to select the important manufacturing issues in all business divisions and to working to solve the issues. These activities also aim to develop human resources with high problem-solving skills.
At the end of FY2023, the report meeting was held, where all business divisions listened to each other's activity reports, gained insights, and made suggestions to each other on how to improve problem-solving. This was an opportunity to reaffirm the importance of grasping the current status, by first of all taking a closer look at the actual product, rather than repeatedly taking superficial measures to address quality improvement themes. We will continue to promote activities that emphasize the importance of grasping the current status.

In order to achieve the quality expected by customers, it is important to identify problems at the design and development stage and to take appropriate measures before starting the production. In this project, we are working to improve problem identification and solution in the design development and change process, and to improve the mechanisms for effective implementation of these processes.
We have continued and implemented training sessions to acquire basic concepts and improve leadership skills, have introduced MIZENBOUSHI(solve and prevent problems) systems and put them into practice. In this way, we have promoted the penetration of this approach. In addition to these activities, we are carrying out self-checking activities to see if problems are solved during the design development and change process, and will continue to promote efforts to improve our problem finding and solving capabilities.
That system is shown in the "Guidelines" regarding the design and development that the Group has independently established. By the guidelines, each business division is promoting the standardization that is appropriate for each business and continuously implements improvements to address problems that emerge while operating the system.