Each of the Company’s divisions has acquired ISO 9001 certification. We have been contributing to the society by introducing the processes of ISO9001, and constantly striving to improve quality by standardizing operations in order to provide good products and services from the customers’ prospects.
Going forward, we will continue endeavoring to further enhance “MONOZUKURI ability” throughout Furukawa Electric Group by achieving the quality expected by customers, based on a policy of Group-focused management.
At every stage of our operations, from research and development to manufacturing, sales, customer service and management, in all sections and all hierarchies, we always strive to adhere to a PDCA management cycle based on actual facts, maintain and improve our products, customer services and the quality of our operations and put our management policies into practice.
Furukawa Electric has established Furukawa Electric Group Quality Management Committee, which is chaired by the president, as the topmost body for promoting quality management at Furukawa Electric Group level. Directed by this committee, Divisional Quality Management Committees led by divisional heads promote ongoing efforts to maintain or improve the quality of our products, customer services and operations.
For the purpose of improving the manufacturing ability,obtaining the technically valuable knowledge and reducing the failure cost, we select the important issues in all business divisions and proceed the effort to solve the issues. We also aim to develop human resources with high issues-solving power in this activities.
At the end of the fiscal year, the report meeting on online was held to listen to each activity reports and to conduct mutual study on how to proceed with problem solving.
In order to achieve the quality expected by customers, it is important to identify problems at the design and development stage and to take appropriate measures before starting the production.
In this project, we are working to improve the ability in identifying problems and in solving it by the designing and developing engineers, also improving the process for its effective implementation.
In fiscal year of 2020, we continued to hold the training sessions to improve our ability to promote this concept and expanded divisions to learn this methods. Furthermore, we strived to deepen this concept using methods which they learnd at training sessions.
The proces followings this concept is shown in the "Guidelines" regarding the design and development that the Group has independently established. In accordance with these guidelines, each business division is promoting the standardization that is appropriate for each business and continue to improve finding problems after using this guidelines.
In light of the recent quality irregularities in Japan’s manufacturing industry, Furukawa Electric Group will continue to strengthen “quality compliance” and “quality governance” by setting “guidelines” which prescribed what shall be followed and improving their ability of auditors in quality management system.
And, in order to achieve the quality expected by customers, two projects will be continuing.
The Quality Enhancement Project does not simply address quality improvement themes on a superficial level. The project determines the root causes of problems to improve technology in our fields of business and continues to cultivate human resources who excel at solving problems.
The Risk-Free Design (RFD) project continues to promote training that empowers employees to identify potential problems and issues in the market, and conduct MIZENBOUSHI
(resolve and prevent problems) at the design and development proccess mainly, before customers use the product. The RFD project is also working on the introduction of new systems to prevent problems.
Targets and Results (Quality)
:Achieved
:Partially achieved
:Not achieved
FY 2020 | FY 2021 | ||
---|---|---|---|
Targets | Results | Achievement | Targets |
Strengthening of fundamental Quality Power |
We have strived to conduct mutual study on how to proceed with problem solving and its activities and expand and deepen the activities of the RFD Project | ![]() |
Committed to achieving the quality expected by customers! |
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